About us – our policies

About Us and our Policies

Hello and welcome to Diesel Injectors Uk (DIUK)

 Our Privacy policy

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

(1) What information do we collect?

We may collect, store and use the following kinds of personal data:

(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit and number of page views);

(b) information that you provide to us for the purpose of registering with us (including your name, email address and password);

(2) Cookies

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We use “session” cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website; and when you recommend any other person to visit our website (using the referral email system).

Session cookies will be deleted from your computer when you close your browser.

Most browsers allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.) This will, however, have a negative impact upon the usability of many websites.

(3) Using your personal data

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

(a) Administer the website;

(b) Enable your use of the services available on the website;

(c) Send statements and invoices to you, and collect payments from you;

(d) Send you general (non-marketing) commercial communications;

(e) Send you email notifications which you have specifically requested;

(g) Send to you our newsletter and other marketing communications relating to our business which we think may be of interest to you by email which you give us permission to do (you can inform us at any time if you no longer require marketing communications) and;

(h) Deal with enquiries and complaints made by or about you relating to the website

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

We do not store credit card details nor do we share customer details with any 3rd parties.

We will use your personal information purely to assist you during your involvement with us.

(4) Disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose information about you:

(a) To the extent that we are required to do so by law;

(b) In connection with any legal proceedings or prospective legal proceedings;

(c) In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and

(d) To the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.

Except as provided in this privacy policy, we will not provide your information to third parties.

(5) International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

In addition, personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world.

You expressly agree to such transfers of personal information.

(6) Security of your personal data

We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure password and firewall protected servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.


You are responsible for keeping your password and user details confidential. We will not ask you for your password.

(7) Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

We may also notify you of changes to our privacy policy by email.

(8) Your rights

You may instruct us to provide you with any personal information we hold about you.

You may instruct us not to process your personal data for marketing purposes by email at any time. (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.)

(9) Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

(10) Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated. There are links in the members area to change your password and email address

Refunds, Cancellations and Returns

Please ensure you are ordering correctly.

You may return an item within 7 working days of purchase. Providing the item is undamaged and in resaleable condition we will refund the purchase price.

If we have supplied the item in error we will refund purchase price and postage.

Returns policy: WITHIN 7 DAYS, UNUSED AND IN A RESALABLE CONDITION. POSTAGE NOT REFUNDED.

Most Buy It Now purchases are protected by the Distance Selling Regulations, which allow you to cancel the purchase within 7 working days after the day you receive the item. Find out more about your rights as a buyer and exceptions .

We do not send parts which are broken; please check goods for damage before signing delivery note. Damage in transit can then be claimed on our courier insurance. All our parts are id stamped before we send them. If a part is found to be not working correctly (within 7 days of receipt* by the purchaser) the purchaser must return the part (at his or her expense) to us for validation. We will refund purchase price or replace the part (at our discretion).*7 day period starts from the date of goods being signed for.

Diesel injectors UK is a firm dedicated to diesel. What we do is diesel fuel injection.

We pride ourselves  on working within our knowledge of the subject. There is always more to learn about diesel because it is constantly changing.

So we welcome your comments;
they can be about the website,
about diesel in general but most important tell us about your problems.
Please use the comment box at bottom of this page

My name is Andy Hewing and DIUK has been created and written because of my enthusiasm for diesel engines; how they work and the problems they give when they go wrong.


Check out author


During the last 25 years I have worked with a number of diesel fuel remanufacturers; well known names in the industry like Darwin diesel, AP diesels, and Diesco.

diesel injectors and nozzlesIn that time I have learnt about the technical side of diesel and some of the running problems you get when things go wrong.

I grew up when rotary diesel was mainly fitted to lorries, buses and boats.

Gradually we saw the introduction of diesel into cars and vans. But times move on and now I am writing web-pages about common rail diesel in cars.

diesel fuel injection equipmentBack in the 1980’s I started my own company selling spares and components to reconditioning firms. These included engine re-conditioners, and diesel fuel injection re-manufacturers.

Supplying parts like fuel pumps and injectors

The car is changing and so is diesel
The world of the motor car has continually changed over the years; electronic ignition came along in petrol cars and the internal combustion engine became more reliable.

Diesel changed too;
Peugeot’s DW8 and HDi engines brought many improvements.
Gradually diesel, like petrol, came more and more under electronic control. Greater precision means quieter running, more mpg and lower emissions.
The aims of the website are:

  • to provide information on diesel topics
  • to provide advice about running problems
  • to gather interesting material from other websites

Common rail diesel – My aims

  • I aim to keep the website moving forward, keeping pace with changes.

We live in a digital age and today’s cars are under more and more digital control.

So diesel injectors has one foot in the past and the other stepping into the future.

A lot of exciting developments are occurring and I will try to write about some of them.

Exciting developments in hybrid cars, use of solar panels, battery technology, stop-start technology, predictive technology and so on.

Your views matter –  we welcome your comments and your support

Please contact us with your car problems and solutions.

Look forward to hearing from you soon.

©Andy Hewing B.Sc.